Service&Support

Pre-sales service:

1.Detailed information on charateristics of cowin extruder and application scope;

2.Introducing in detail features and application of the products to customer;

3.Selecting economical and practical machine & equipment for customer;

4.Providing operation data of the related machine & equipment;

5.Providing means of trial performance for customer.

 

Sales service:

1.Recommending engineering conditions required for installation of the machine & equipment;

2.Communicating in time the manufacturing progress of the machine with user;

3.Providing assistance in technical conditions, screw combination and barrel disposition needed for product.

 

After-service:

1.Providing on the spot technical assistance in installation, commissioning and training;

2.Filing in detail customer's information;

3.Providing long-term maintenance service and spare parts;

4.Giving technical support to customer for developing new product;

5.Providing free maintenance for a year.